In observance of Labor Day, all SEC offices will be closed on Monday, September 7. Members can report outages, make payments, and manage accounts online anytime while offices are closed. SEC crews will be on call and ready to respond if outages occur.
To Report an Outage:
• Text #out to 866-878-5514 from the mobile number on your account
• Call 866-878-5514 to report an outage via our automated system
• SmartHub App: Tap “Report an Issue/Inquiry” → “Power Outage” → confirm your location → Send