Use TextPower:

If your mobile number is on your account, you have TextPower. When you experience an outage, text “#out” to 866-878-5514. You only need to do this once per outage. Text "#status" for updates.

If you have a new number, please register that number by calling Member Services at 1-800-552-2118, M-F, 8-5 p.m.

Or

Call: 866-878-5514

What information do I need when calling?
 

1. Physical address where outage has occurred.
    
2. Primary phone number associated with the account. 
    
3. Follow the prompts and enter all necessary information
    
4. If neither the physical address nor primary phone number are available; please enter your SEC account number. 
   ​

Report any other relevant information, such as:
 

1. "A wire is down" or "there’s a tree on the line"
    
2. Any loud noises heard