When your power goes out, you want to know when it will come back on. That’s where the Estimated Time of Restoration (ETOR) comes in.
- Once a crew arrives at an outage, they assess safety hazards, identify the cause, and evaluate the damage. If more personnel or equipment are needed, they notify system operators. Based on their findings, an initial estimated time of restoration (ETOR) is provided.
- The ETOR is the best estimate at the time, but safety always comes first. While SEC strives for accuracy, unexpected circumstances may extend the restoration timeline