Does SEC prioritize members with serious medical conditions?

We understand how critical electricity is for members with medical needs. If you or a member of your household depends on electric-powered equipment for medical necessity, we strongly encourage to always have alternate plans in place if the power goes out for an extended time. This may include a backup power source, extra medical supplies, or an alternate location until power is restored. We advise consulting with your medical professional for guidance during situations like power outages.
In the case of a life-threatening situation, call 911.
Any member who has completed the proper medical documentation is noted in SEC’s outage management system. When possible, crews are prioritized to restore such accounts; however, damage can occur at multiple locations requiring SEC to work in the methodical process described in the question “How does SEC determine whose power is restored first?