If you or someone in your household has a serious medical condition that requires electricity for essential medical equipment, a Serious Medical Condition Form can be submitted to have this noted on your account. This form ensures that our cooperative is aware of your medical needs in the event of planned outages (scheduled maintenance or system upgrades) only. We will notify affected members in advance of planned outages; however, this does not guarantee uninterrupted service. It is important to have a backup power source or emergency plan in place.