SEC cannot guarantee you that the electricity at your account location will not be interrupted, nor can it assure you that the power outage will only be for a short period of time, especially due to things beyond our control, like storms and car/power pole accidents, that can disrupt the flow of electricity.
Members who depend on electrical equipment for medical necessity should always have alternate plans in place if the power goes out for an extended time. This may include a backup power source, extra medical supplies, or an alternate location until power is restored. Serious Medical Condition members can contact our Member Services Representatives at (800) 552-2118 for more information.